Brookhaven Manor is the latest Tennessee nursing home to be investigated for abusing, neglecting and mistreating their patients. Brookhaven Manor, located in Kingsport, Tennessee, is the subject of two investigations, one by the Tennessee Department of Health and another by the Sullivan County (Tennessee) District Attorney’s Office. In November 2016, the Tennessee Department of Health began investigating the nursing home after receiving many troubling complaints. The investigation explored the facility’s administration, doctors, infection control, nursing services, and resident rights. The investigation culminated in a detailed 77 page written report that specifically described the widespread abuse and neglect that took place at the facility.
For example, the department found many instances of doctors providing inadequate treatment plans for the patients’ needs, such as bedsores and other wounds. Failing to timely identify and treat a bedsore could allow that sore to progress into a more significant wound that requires more extensive and invasive treatment. Nurses also did not do a good job of identifying and cleaning wounds, causing residents to contract infections. Investigators even found that nurses would not wear appropriate clothing in rooms where patients had been isolated.
Certain patients were found sitting in their urine and feces, as staff let them sit there unchanged for hours at a time. For patients who required dialysis, the nursing home did not properly classify those patients as needing such services. According to the allegations, certain nurses were not monitoring patients’ weight, which prevented patients from receiving proper diets. One patient in particular gained over 75 pounds in just one month. A significant spike in weight could trigger issues with other conditions a patient has, such as high blood pressure or diabetes. On the other end of the spectrum, a sharp decline in a patient’s weight could cause problems with malnutrition.